Base de conocimiento
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Configuraciones
En el apartado Diseñador > Herramientas se encuentra Configuraciones, que son el el listado de todos los parámetros que conforman toda la aplicación de Ecaldima:
| Sección | Clave | Descripción | Ejemplo |
| AdImport | ImportUserId | ||
| Article | DefaultImage | Alojamiento de las imagenes | ./img/ default.png |
| BackOffice | AffectedUserControlID | ||
| BackOffice | BaseUrl | Url de la aplicación de Ecaldima | http://ecaldima.com |
| BackOffice | CMDBConnectionString | ||
| BackOffice | DefaultAssigneeGroupId | Grupo por defecto de asignación si no hay uno asignado | SCPManagers |
| BackOffice | DefaultAssigneeUserId | Identificador del grupo por defecto | 2 |
| BackOffice | SCPConnectionString | ||
| BackOffice | SCPManagersGroupId | ||
| BackOffice | SCPManagersGroupName | ||
| BackOffice | ServerBaseUrl | ||
| BackOffice | URL | ||
| BackOffice | WAuthUrl | ||
| BackOffice | WebServiceUrl | ||
| BackOffice | WFAdminUserId | ||
| BackOffice | WorkflowService | ||
| Category | DefaultIMAGE | ||
| CMDB | AutomatedTaskErrorStatus | ||
| CMDB | ManagerDashBoardRefreshSeconds | ||
| CMDB | MoneyCulture | ||
| CMDB | MoneyFormat | ||
| CMDB | OperatorDashBoardRefreshSeconds | ||
| CMDB | ShortCacheDelayInMins | ||
| CMDB | StopDisableADUsers | ||
| ECALDIMA | ListenAdEvents | ||
| ECALDIMA | ListenAdEventsDomainController | ||
| ECALDIMA | ListenAdEventsSubTreeToMonitor | ||
| ECALDIMA | TicketOpenDontSearchAssets | ||
| ECALDIMA | TicketOpenDontSearchDescription | ||
| AcknowledegeSubmitter | |||
| AcknowledgeAffectedUser | |||
| NotificationSender | Email de notificación | ||
| NotificationSenderName | Nombre del remitente del correo de notificación | ||
| NotifyOnReassign | Notificar al reasignar | ||
| NotifyOnTaskTimeout | |||
| NotifyOnValidationTimeout | |||
| NotifyUserOnArticleValidationRefused | |||
| NotifyUserOnServiceValidationRefused | |||
| PasswordResetTemplate | |||
| SmtpAuthenticationRequired | |||
| SMTPPassword | |||
| SmtpPort | |||
| SmtpServer | |||
| SMTPUserName | |||
| SmtpUsesSSL | |||
| Language | Default | ||
| Language | EmailDefaultLanguage | ||
| Language | UseUserLanguageForEmail | ||
| Licenses | EmailForWarningMessage | ||
| QuickSearch | DontSearchAssignedGroup | TRUE o FALSE | |
| QuickSearch | DontSearchAssignedUser | TRUE o FALSE | |
| QuickSearch | DontSearchCompany | TRUE o FALSE | |
| QuickSearch | DontSearchDepartment | TRUE o FALSE | |
| QuickSearch | DontSearchDescription | TRUE o FALSE | |
| QuickSearch | DontSearchEndUser | TRUE o FALSE | |
| QuickSearch | DontSearchHistory | TRUE o FALSE | |
| QuickSearch | DontSearchLocation | TRUE o FALSE | |
| QuickSearch | DontSearchRequester | TRUE o FALSE | |
| QuickSearch | DontSearchTitle | TRUE o FALSE | |
| Request | Variables | ||
| SCOOP | NotifyOnUserCommentTemplateId | ||
| Search | RebuildIndexes | ||
| Search | ShowSearchButton | ||
| Server | AdminGroup | ||
| Server | AttachmentsUrl | ||
| Server | Domain | ||
| Server | FullAttachmentsPath | ||
| Server | FullUploadPath | ||
| Server | Hostname | ||
| Server | InstallPath | ||
| Server | UploadFolderURL | ||
| Server | UseLayoutNoHeader | ||
| Server | UseSSL | ||
| Server | WebSite | ||
| Service | DefaultICON | ||
| Service | DefaultIMAGE | ||
| SWCATALOG | DefaultCategoryId | ||
| SWCATALOG | FiltersFolderGuid | ||
| SWCATALOG | PoliciesFolderGuid | ||
| SWCATALOG | TasksFolderGuid | ||
| TIMA | AcceptedStatusId | ||
| TIMA | CloseDirectlyChecked | ||
| TIMA | CloseStatusId | ||
| TIMA | CommentMandatoryOnResolution | ||
| TIMA | DefaultAssignedGroupId | ||
| TIMA | DuplicateAttachmentsToLink | ||
| TIMA | EmailsUserId | ||
| TIMA | ExternalizeIRAttachments | ||
| TIMA | GuestUserId | ||
| TIMA | InternalCommentChecked | ||
| TIMA | NewStatusId | ||
| TIMA | NoCommentForAssignToMe | ||
| TIMA | NumberDayAutoClose | ||
| TIMA | OpenStatusId | ||
| TIMA | OperatorTicketDisplay | ||
| TIMA | PlannedStatusId | ||
| TIMA | RefusedStatusId | ||
| TIMA | RequireAffectedOrRequesterForUser | ||
| TIMA | ResolutionStatusId | ||
| TIMA | RulesUserId | ||
| TIMA | ScheduledTicketOpenEnabled | ||
| TIMA | SendEmailShowLangSelector | ||
| TIMA | ServiceIdForTicketCreatedByMail | ||
| TIMA | ServiceIdForTicketCreatedByOperator | ||
| TIMA | ServiceIdForTicketCreatedByRule | ||
| TIMA | UIPriorityCalcMapping | ||
| TIMA | UploadFolder | ||
| TIMA | UserTicketDisplay | ||
| TIMA | WaitingValidationStatusId |